The current global pandemic of COVID-19 has left no one untouched. Heartbeet in recognizing that its primary responsibility is to safeguard the nearly 50 lives that call this beautiful community home, has needed to self isolate as a community in order to realize this responsibility amid a rapidly changing landscape.
Now with updated guidance from the Department of Disabilities, Aging, and Independent Living, Heartbeet is excited to be welcoming physically distanced visitors to the community, providing supported opportunities for loved ones to be in close proximity.
Click here to better understand this guidance.
In order to maintain the safety of residential community members, Heartbeet has implemented the following visitor policy, in collaboration with community guardians.
All physically distanced visits at Heartbeet must be arranged in advance, tracked, held outside, and must adhere to the following;
- Only two persons may visit at one time.
- Each person may only receive scheduled visitors once per day.
- All visits must be documented and tracked, including maintaining a log of times and dates of all visitors, and their contact information.
Upon arriving for a visit, visitors are screened for symptoms of COVID-19 immediately and prior to any visit with any residential community member. Those with symptoms may not visit. The screening includes the following;
- Temperature Check
- Answering the Vermont Department of Health screening questionnaire.
To support visits in inclement weather, Heartbeet has designated two tented physically distanced visit areas on the northwest side of the Community Center parking lot.
During visits all visitors MUST;
- Wear a mask.
- Maintain a minimum 6-foot physical distance.
- Follow all posted guidance.
Heartbeet has set up a Portalette that is regularly maintained and stock with hand sanitizer on the west end of the Community Center parking lot.
FREQUENTLY ASKED QUESTIONS
Q: Can I bring a gift or other items for the person I am visiting?
A: Yes! Gifts or other items are welcomed. However, these items may not be handed directly to the person you are visiting, instead, they must follow the quarantine protocol in place at the time of your visit. Currently, this means depositing the item in the quarantine section of the community delivery container. After a period of 24 hrs, the item(s) will make its way to the proper person by way of daily mail delivery.
Q: Can I bring a family pet to my physically distanced visit?
A: At this time we ask that family pets do not accompany you to your visit.
Q: Can I hug the person I am visiting?
A: At this time no. Visitors must maintain six feet of physical distance at all times during the visit. We understand that this is less than ideal and Heartbeet is currently working on establishing an update to this policy that would allow physical contact for visitors who pass the screening and are traveling from an area with fewer than 400 COVID-19 cases per million population density.
BOOKING A VISIT
Heartbeet has incorporated appointment booking software into the bottom of this web page to assist with arranging visits. A prospective visitor simply needs to follow the instructions below:
- Click the “See Times” button which will pull up the two tented visit locations.
- Select a location, “Blue Tent or Green Tent”
- Click the “See Slots” Button
- Choose an available day and time
- Fill out the Questionnaire
- Click the “Book” button
Upon successfully booking a physically distanced visit, the visitor will receive a confirmation email with further instructions for the time of the visit.
Heartbeet will make regular updates to this visitor process and policy as DAIL, the Vermont DOH, and Governor Scott continue to keep Vermont informed by issuing new guidance. At the time that Heartbeet adopts any changes, we will be sure to keep this page update while also being in regular communication with Heartbeet families and guardians.